Frequently Asked Questions
Everything you need to know, answered clearly. No fluff, just straight answers.
What if I don’t like the scent I ordered?
No worries. We understand that fragrance can develop differently on everyone's skin. If the scent isn't quite right for you, contact us within 30 days and we'll work with you to find a solution.
For best results, try applying to slightly damp skin after showering, as this helps the scent develop and last longer.
Do you offer returns or refunds?
Most dogs show improvement within a week, but this can vary depending on the dog and its stress level.
How to use
Pheromones are a blend of fatty acids. Our products also contain a solvent, so the pheromones can be spread properly through a spray or diffuser.
Is it greasy or heavy like normal lotions?
Place the diffusers in the rooms where your dog spends the most time, like the living room, kitchen or bedroom.
Is it safe for sensitive skin?
To get the best effect, it's best to leave the diffuser plugged in continuously. If you see dust building up, unplug it and follow the cleaning instructions in the manual.
Why is it only $35 if it smells like a $300 cologne?
We recommend replacing the refill every 30 days or as soon as it's empty. Replace the unit itself after 6 months of use or after three refills, whichever comes first.
What makes Penrose Skin different from cologne?
Yes, a light scent is normal when the diffuser warms up. If the smell is too strong, get in touch with customer service.
How long does shipping take?
Yes, Pupr pheromones are only detected by dogs and are completely safe for other pets.
Marcus Ellison
Outperforms my $300 cologne and the scent sticks around the whole day. My girlfriend can’t stop telling me how good I smell, this is a total game changer.
Raymond Cole
I’m 56, married 34 years… this product genuinely brought back a spark between me and my wife that I didn’t even know was missing. She keeps telling me I smell “like the man she fell in love with.” 😊 It lasts from morning to night, feels silky on the skin, and she’s never complimented me this often. Absolute game changer and worth every cent.
Derek Vaughn
I’ve tried Crowned and Luxury Life in the past, but this one is on another level. Clean, fresh, and it actually holds up all day. Leaves my skin feeling smooth instead of greasy, and the compliments keep coming. It just makes me feel more put-together. Instantly became my new everyday go-to. 🔥
Travis Whitaker
It lasted all day, only a little goes a long way. Never had so many compliments over it.
Nolan Reeves
I was skeptical at first but wow I’m glad I did try these. Absolutely amazing scent which lasted easily a good 12 hours. Made my skin feel enriched and soft. Not like normal aftershave which I find I can’t smell after a while, I could still smell this towards the end of the day. I would definitely recommend this.
Gavin Mercer
Great product and less oily than similar products on the market.
Curtis Langford
I’m a complete sceptic with this sort of thing. Honestly I’ve tried them all and nothing works, until this. The smell lasts hours, the response is great. I’m finding women actually coming up to me to chat, and even the occasional second glance.
Brett Donovan
Smells great, got compliments on me smelling good.